Refund Policy
We want you to love your purchase! If not, here’s how refunds work:
✅ Eligible for Refund:
Damaged/defective items received.
Wrong item shipped (our mistake).
Refund requests must be made within 7 days of delivery.
❌ Non-Refundable:
Products used, washed, or without original tags/packaging.
Custom-made or personalized items (unless defective).
🔄 Process:
Email us at contact@thodahatke.shop with:
Order number.
Photos of the issue (for damaged/wrong items).
We’ll approve/deny within 48 hours.
Approved refunds are processed in 5-7 business days to your original payment method.
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💡 Need Help?
Email contact@thodahatke.shop – we respond within 24 hours!